Because we care about your privacy. Here is all the information about our privacy and cookie policy.
1. DATA CONTROLLER
The company responsible for processing your data under this Privacy Policy is:
BOBOLI, S.A.
NIF: A08697898
Address: A7 Llinars Park, C.d la Fisica, 18-20 - 08450 LLINARS DEL VALLÈS (Barcelona)
Email address: startextil@boboli.es
Website: www.bobolibyme.com
Phone: 937982000
Registered in the Commercial Registry of Barcelona, in volume 4673, page 64, sheet no. 50419, entry 1
At BOBOLI, S.A., we recognize the importance of protecting your personal information and are committed to processing it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the various forms located on the website.
2. PERSONAL DATA
A personal data is information that identifies you or makes you identifiable. Through the website, in the designated fields, we collect the personal data that the user provides us: Name, surname, email, phone, postal address, city, etc., as well as any data that the user voluntarily provides through any of the social networks they are registered with. In this case, privacy will depend on the user's own settings as well as the terms and conditions of the social network itself.
BOBOLI, S.A. is the Data Controller of your personal data and informs you that they will be processed in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of April 27, 2016 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD) for the purpose of sending you commercial communications. The legal basis for processing is the explicit consent of the data subject. The data will be kept for as long as necessary to maintain the purpose of processing or until the data subject revokes their consent. Data will not be communicated to third parties except for legal obligation. You can exercise your rights of access, rectification, portability, and deletion of your data, as well as limitation and opposition to its processing, by sending your request to the email address startextil@boboli.es. If you believe that the processing does not comply with current regulations, you may file a complaint with the control authority at the electronic headquarters of www.aepd.es.
The user's visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be processed lawfully, subject at all times to the principles and rights set out in the GDPR 2016/679 of April 27, 2016, and the LOPDGDD 3/2018 of December 5.
3. PURPOSE, DURATION, AND LEGITIMACY OF THE PROCESSING
The data that the user provides us will be processed for the following purposes:
Attend to the request made by the user through the contact form located on the website. We collect and process the user's personal data to process and manage their request, an inquiry, or any request they make through that form. We will keep this data for the time necessary to fulfill their request and for the time established by law, with a minimum duration of 3 years.
The legal basis for the processing of the data will be the consent granted by the user by selecting the acceptance box of our privacy policy before submitting the request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Attend to and manage the purchase made by the user through the purchase form located on the website. We collect and process the user's personal data to process the order and subsequent payment for the products and services offered on the website. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law to comply with tax obligations. The legal basis for the processing of the data will be the execution of a sales contract in which the interested party is a party. If the user does not provide their personal data, their purchase cannot be managed, and the requested service cannot be provided.
Send newsletters and updates about Boboli products by Me within BOBOLI, S.A.. With the user's consent, we collect and process their personal data to send them information about our products and services. We will keep this data as long as the user does not revoke their consent to its processing and for the time established by law, with a minimum duration of 3 years. The legal basis for the processing of the data will be the consent granted by the user by selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the website. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Manage the request to join the Boboli by Me community of BOBOLI, S.A. offered to our customers on our website. We collect and process the customer's personal data in order to issue said card as part of our services, allowing them to benefit from our discounts and promotions. We also inform you that we will create profiles in a non-automated manner to send you commercial information taking into account your interests and preferences. We will keep this data as long as the contractual relationship lasts and for the time established by law with a minimum duration of 3 years. The legitimate basis for managing the request to join the Boboli by Me community is the user's consent granted by accepting the corresponding box. If the user does not provide their personal data, their request cannot be processed, and we will not be able to provide them with the loyalty and discount service offered by the BOBOLI, S.A. card.
Register as a “registered user” through the registration form located on the website, which will allow the user to access their private service area and inform them of our activities, being able to send them commercial communications about the news of our services by any electronic means. We will keep this data as long as the user does not request their deregistration and for the time established by law with a minimum duration of 3 years. The legal basis for processing the data will be the consent granted by the user when registering through the registration form and selecting the acceptance box of our privacy policy before submitting their request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Improve your experience while browsing the web. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting cookies and for the time established by law with a minimum duration of 3 years. The legal basis for improving your experience while browsing the web is the consent granted by the user by accepting cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Manage our social media and send you information about our activities and products. We will retain this data as long as the user does not revoke their consent to the processing of the same and for the time established by law, with a minimum duration of 3 years. The legitimate basis for managing our social media and sending you our activities and news is the consent granted to us for this purpose. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Manage the chat service offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record the chat history for analysis and improvement purposes. These records are deleted once evaluated and after fulfilling the time established by law, with a minimum duration of 3 years. The legal basis is the consent granted to us for the use of the service. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Manage the communications submitted through the whistleblowing channel implemented by the Responsible Party. We will process personal data (in case the communication is not anonymous) and information provided by the interested person in order to manage and resolve the complaint made through the channel, which can be accessed via the web. The legal basis for processing this data is the fulfillment of a mission carried out in the public interest, as well as compliance with a legal obligation. The data will be retained only for the time necessary to decide whether or not to initiate an investigation into the reported facts. In any case, after three months from the introduction of the data, if the complaint has not progressed, it may only be retained for the purpose of providing evidence of the system, in an anonymized form. If the complaint has progressed, it will be deleted and the internal whistleblowing system will be blocked, retaining it for a period not exceeding ten years. The data may continue to be processed by the competent authority and body in the event of an investigation into the reported facts. Data will only be communicated to third parties when necessary for the adoption of disciplinary measures or for the processing of judicial proceedings that may arise, without prejudice to the notification to the competent authority of facts constituting a criminal or administrative offense.
4. ASSIGNMENT OR COMMUNICATION OF PERSONAL DATA AND INTERNATIONAL TRANSFERS
Your data will not be communicated or transferred to third parties unless there is a legal obligation or those providers linked to the Responsible party who act as data processors.
No international transfers are made; in the event that they could be made at any time, you will be informed in order to obtain your consent.
Data update
It is important that in order for us to keep personal data updated, the user always informs us of any modifications; otherwise, we do not take responsibility for its accuracy.
The user guarantees that the personal data provided is truthful, ensuring that all information provided corresponds to the real situation, is up to date, and is accurate, and is obliged to communicate any modification.
Third Party Data
If the user provides data of third parties for any purpose to BOBOLI, S.A., they guarantee that they have obtained this data lawfully, that they have previously informed the affected parties, obtaining their consent to communicate it, and that the information provided is accurate and truthful.
Mandatory nature of the requested information
All our forms have an asterisk (*) next to the mandatory data. If the user does not provide those fields, or does not check the box to accept the privacy policy, the submission of information will not be allowed.
Use of passwords
To access the Private Area, the USER must "Log In" and include the email address and password generated in the registration form according to the complexity rules established at any given time on the website.
Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords they have selected during registration, and they agree not to transfer their use to third parties, nor allow access to unauthorized persons.
It will also be the user's obligation to immediately notify the Responsible party of any event that allows the misuse of identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation.
Rights of the data subjects:
You have the right to access your data and obtain confirmation about its processing, as well as a copy of the personal data being processed. You have the right to update them and request the rectification of any inaccurate data or request deletion when the data is no longer necessary for the purposes for which it was collected. You can request the limitation of the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at A7 Llinars Park, C.d la Fisica, 18-20 - 08450 LLINARS DEL VALLÈS (Barcelona). Email: startextil@boboli.es
If you believe that your rights have not been properly addressed, you have the right to file a complaint with the control authority at www.aepd.es
5. DATA COLLECTED AUTOMATICALLY
Likewise, we collect data automatically through cookies about your browsing and usage of our website, our social media accounts, our emails or SMS, about the viewing of ads published on our digital media or on other third-party media and about the comments, likes you make from your profile, if you have registered through any social login button or have followed our accounts on social media.
In these cases, the information we collect refers to contextual data and browsing and usage habits on our digital media or third-party media, search queries, viewing of ads such as, for example, the browser version, IP address, the sites you have visited, the time you opened emails, the pages or sections of our website, social media accounts you have visited, the location from which you connect, the device where you saw the ad and the time you saw it, the place or website from where you access, the social network, digital newspaper or digital medium where you view the ad, the data from your public profile of your social media accounts when you create your account on BOBOLI, the comments you make on a social network about BOBOLI, the time or content of the same.
Processing of data of minors:
Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years old, and access and use of the portal is prohibited for minors of that age. If at any time, the Responsible Party detects that a minor under 14 years old has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact BOBOLI, S.A. to block the access account of minors in their charge who have registered by falsifying their identity.
Cookie Processing:
A cookie is a small file that is downloaded and stored on the user's computer when they access a web page. Cookies allow the website, among other things, to store and retrieve information about the user's or their device's browsing habits and, depending on the information they contain and how the user uses their device, can be used to recognize the user.
The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookie Policy.
6. COOKIE POLICY
This cookie policy aims to inform clearly and precisely about the cookies that are used on our website.
We use our own and third-party cookies to improve our services, personalize our website, facilitate the navigation of our users, provide you with a better experience in using the website, identify problems to improve it, make measurements and usage statistics, and show you advertising related to your preferences through the analysis of website usage.
We inform you that we may use cookies on your device provided that the user has given their consent, except in cases where cookies are necessary for browsing our website. If you give your consent, we will be able to use cookies that will allow us to have more information about your preferences and customize our website according to your individual interests.
What are cookies?
Cookies and other similar technologies such as local shared objects, flash cookies, or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to offer proper functioning of the site.
TYPES OF COOKIES:
Types of cookies based on the entity that manages them:
Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the web page from which the service requested by the user is provided.
Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the web page from which the service requested by the user is provided, but by another entity that processes the data obtained through the cookies. Likewise, in the case that the cookies are installed from a computer or domain managed by the owner of the website but the information collected through them is managed by a third party, they will also be considered as third-party cookies.
Types of cookies according to purpose:
Technical cookies: are those that allow the user to navigate through a web page, platform, or application and use the different options or services that exist within it, including those that the editor uses to enable the management and operation of the web page and enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the items that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, making the request for registration or participation in an event, counting visits for the purpose of billing software licenses with which the service (web site, platform, or application) operates, using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (for example, loading animation of a text or image) or sharing content through social networks. Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as an additional design or “layout” element of the service offered to the user, the editor has included on a web page, application, or platform based on criteria such as the edited content, without collecting information from users for different purposes, such as personalizing that advertising content or other content.
Preference or personalization cookies: are those that allow remembering information so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service based on the type of browser through which the user accesses the service or the region from which they access the service, etc.
Analysis or measurement cookies: are those that allow the responsible party to track and analyze the behavior of users on the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in measuring the activity of websites, applications, or platforms, in order to introduce improvements based on the analysis of the usage data that users of the service generate.
Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces on the website. These cookies store information about user behavior obtained through the continuous observation of their browsing habits, which allows for the development of a specific profile to display advertising based on it.
Geolocation cookies: are used to know where a user is located when requesting a service. This cookie is anonymous and is used, for example, to provide the appropriate information depending on the country in which the user is located.
Types of Cookies based on the duration they remain active:
Session cookies: are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only relevant to retain for the provision of the service requested by the user on a single occasion (for example, a list of purchased products) and disappear at the end of the session.
Persistent cookies: are those in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie's owner, which can range from a few minutes to several years.
HOW TO DISABLE COOKIES IN BROWSERS?
The user can, at any time, allow, block, or delete the cookies installed on their device by modifying the configuration parameters of the browser installed on their computer:
Chrome Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser Help.
Explorer Tools -> Internet Options -> Privacy -> Settings For more information, you can consult Microsoft support or the browser Help.
Firefox Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser Help.
Safari Preferences -> Security. For more information, you can consult Apple support or the browser Help.
Disabling cookies does not prevent navigation on the website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.
WITHDRAW CONSENT
The user may withdraw their consent related to the Cookie Policy at any time and may delete the cookies stored on their device through the settings and configurations of their Internet browser, as indicated above, as well as by accessing our configuration panel:
Cookie settings:
This Cookie Policy may be modified as required by current legislation at any time or when there is a variation in the type of cookies used on the website. Therefore, we recommend reviewing this policy each time you access our website in order to be adequately informed about how and why we use cookies.